NW Collaborative
Futures Conference

Decentralised Resolution for Africa: To Reset the UNforgotten DR in the Mediation Service Centres DR Alphabet (A Sneak Peak At the European Commission European ODR Platform)

Alternative Dispute Resolution (ADR) and ODR have been explored. The session will explore Decentralised Dispute Resolution (DDR) as a framework enabling trust and self-service to the citizens across Africa by development of mediation service centres. Taking a sneak peak at the European ODR platform; the European ODR platform is an online platform used by 31 countries that is available in 25 languages. In the first 2 years the ODR platform had 4 million visitors, and handled 50,000 complaints. With a monthly average of 3719 complaints (2018). A dispute may be resolved directly between the trader and the consumer by exchange of messages and photos of the product. Or through an approved dispute resolution body that is listed on the ODR platform within 30 days.

Speaker: Wangari Kabiru
Convenor, WASILIANAHUB Africa 

Wangari Kabiru is a Chartered Mediator and is the Convenor at WASILIANAHUB a tech-justice innovation building Africa’s largest platform; a listing service for premier mediators; Connecting Communities, Businesses, Families and Nations in Dispute With Accessible and Verified Mediators. As a New Knowledge & Innovation Specialist, Wangari’s interests are in supporting transformationational individuals, groups, and institutions with knowledge, insights, and connections that help amplify their voices, their innovations and their desired impact to quantum leap into their soulful purpose, navigate transitions, and realise their God-given potentials. When done communing with creation, she spends creative time as a Game Design Thinker.