NW Collaborative
Futures Conference

Barriers and Benefits of Remote Dispute Resolution

As dispute resolution professionals, we may have dabbled in providing our services remotely. But for many, this past year and a half has been a new frontier. Learn how to overcome the obstacles that remote practice may present while also harnessing the positives for both the professional and client. Tips and suggestions for effective use of remote tools will be offered to help you navigate issues such as working with adversity, managing the emotional climate and supporting clients remotely.  As well, we’ll take a look at the future of virtual practice in a post-covid world.

Speaker: Lori Frank, Q.Med
Owner, Lori Frank Mediation & Consulting

Lori has worked with families for over three decades and has had the honour of being invited to the table in family homes, community organizations, Indigenous communities, schools, and government offices. It is this diverse experience Lori brought with her when she made a mid-career move to become a Mediator. Lori specializes in working with families who have a child with special needs. Lori is on the Mediate BC Child Protection Mediation Roster and the Family Mediation Roster and is Co-Chair of the Training Committee in the Child Protection Mediation Program. She is a Qualified Mediator on the ADRBC Family Roster. Lori is also on the Hear the Child Roster as a child interviewer. Alongside this work, Lori provides consultation and coaching on communication and conflict management for organizations.

Speaker: Kellie Tennant BSW, MSW
Sole proprietor 2 Worlds: Consulting, Counselling, & Mediation

My name is Kellie Tennant and I am from the Cree Nation, from Peguis Manitoba, and have been a visitor in Coast Salish Territory for 30 years. My education includes a Bachelor of Social Work (UFV) and a Masters of Social Work (UBC). My professional experience of 22 plus years in Metro Vancouver to include Indigenous Youth Work, Clinical therapy, Coordinating and Instructing in an Indigenous Child and Youth care program, and consulting on programs and projects in the community. I have a busy private practice to include Child Protection mediation for Mediate BC, as well as providing training for Indigenous agencies in Metro Vancouver focusing on legislation, policy, and practice in child welfare or areas of social justice. I specialize in urban Indigenous social issues and assisting youth and families to walk in both worlds with cultural pride.